We give many services at Refugee Association in order to meet the needs of refugees. One of this services is to settle appointment for the hospital for whom can’t speak Turkish and so can’t communicate with doctors.
The Syrian refugee who wants to settle an appointment for the hospital , comes to the association and contacts with our interpreter and so the interpreter settle the suitable appointment with the information given by the refugee by 182 Hospital Appointment Number or by internet .
On the appointment day we have free transport vechiles for disabled , old or pregnant ones .Free transported patients are consorted by interpreters at the hospital , after making the register , they take a sequence number for the consultation. The interpreter helps the patient who can’t speak Turkish , in communicating with the doctor during the consultation. Our interpreters stand by the patients till all the processes have been completed and also help the patients while buying the medicine .
The support of free transport service includes all the borderline of İstanbul . Approximately 150 patients use this appointment service each month. Meanwhile , 100 of those patients use the interpreter service.